Unintended Actions on the WAX Blockchain

Q: I unintentionally accepted an offer or clicked a link I didn't mean to. What can be done?

Due to the decentralized nature of the WAX blockchain, there are limitations to what support can assist with:

  • We cannot reverse transactions.

  • We cannot move assets in or out of your wallet.

  • We cannot ban, block, or erase any wallet addresses on the blockchain.

  • We cannot disclose non-public details about any account.

  • We cannot make changes or modifications to wallets/accounts.

Given these constraints, it's crucial to review and verify every transaction before confirming. Should you make an inadvertent transaction, support won't be in a position to rectify it. Always proceed with caution.

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