Delay in WAXP Account Activation
Q: I've transferred WAXP for account creation, but my account hasn't been activated. What should I do?
First of all, logout and then login again: if your account has received your WAXP, this action will set permissions and finish the account creation. If that doesn't work, kindly contact our support team in the β π¨βget-help channel on the main Wax.io Discord for assistance. To expedite the process, please have the following details ready:
The transaction link for the payment.
A screenshot showcasing the account activation screen, especially the memo.
For activations via Coinbase: also include the Order #.
Once we've reviewed the information, we'll guide you further. It's crucial not to resend your payment multiple times.
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